Camera access
Illucid uses the live camera image to create visual effects. Enable Camera in Settings → Privacy & Security → Camera.
Illucid Support
Stay in the experience.
Answers for permissions, sound-reactive visuals, external displays, and Illucid Pro.
Open a support requestQuick help
The essentials
Sound reaction
Microphone access lets visuals respond to nearby sound. Illucid processes audio on your device and does not record it.
External display
Connect with AirPlay or a compatible display adapter, then choose an Illucid visual for a larger immersive view.
Restore Illucid Pro
Use Restore Purchases from the upgrade screen while signed in with the Apple Account used for the original purchase.
FAQ
Common questions
Does Illucid save photos, video, or audio?
No. Camera and microphone input are processed live on your device to generate the experience; Illucid does not record or upload them.
Why is a visual not responding to sound?
Confirm microphone permission is enabled for Illucid, raise the nearby audio level, and make sure the selected visual supports sound reactivity.
My purchase is not showing. What should I do?
Check that you are signed in to the correct Apple Account, then use Restore Purchases. If it still does not appear, open a support request and include your device model and iOS version. Do not post receipts or other sensitive information publicly.
How can I report a problem?
Use the support-request link above. Describe what happened, what you expected, and the steps needed to reproduce it. Please do not include personal or sensitive information.